ABOUT US

Lorraine Marlow

Lorraine has over 12 years experience in providing specialist training services to social housing landlords throughout the UK. LJM aims to provide forward-thinking and innovative approaches and best practice examples to the issues within our industry. Our external, programmed courses are held at venues around the country and a full list can be found on the External Courses page. In-house training is a cost effective and convenient way for the whole team to receive training which can be tailored to the requirements of the organisation. To contact Lorraine, please telephone 01473 381444 or 0131 338 6113 or email lorraine@ljmconsultancy.co.uk

[back to top]

Richard Paris

Richard is a housing law specialist. Since 1990 he has been a consultant and trainer, training in Housing Law and best practice. His most popular topics include: dealing with anti-social behaviour and case management, preventing and controlling rent arrears, housing officers in court, disrepair and best practice, allocations and Choice Based Lettings, preventing and dealing with homelessness. Richard Paris has an MA from Queens' College, Cambridge and a Post-Graduate Diploma in Housing from London School of Economics, where between 1991-93 he was senior research officer.

[back to top]

Margaret Biggs

Margaret is a lawyer with wide experience in legal practice, lecturing and consultancy. After obtaining her law degree at London University, Margaret trained as a solicitor working for the LB of Islington where she gained extensive experience in local government issues. Margaret has worked in London Law Centres, specialising in housing, family and immigration law. She also developed training courses for a number of organisations and has been a visiting lecturer at South Bank and Cardiff Universities. Margaret now concentrates on work for local authorities and housing associations and has developed expertise in a wide range of areas of law and practice. This expertise combined with her informal approach has led Margaret to become one of the most sought after housing trainers in the UK.

[back to top]

Dr. Colin Kelcey

Colin is a Psychologist, Consultant Trainer, Researcher and Author. He has worked extensively within the National Health Service, in Social Services Departments and has taught in Higher Education.Colin has worked as an Associate Consultant to the National Institute for Social Work and has been involved in a number of its developmental projects over several years including the Department of Health’s “Caring in Homes” initiative and more recently, on an extensive management development programme with a large public sector housing agency. He has a particular interest in mental health and the ageing process and has undertaken research projects linked to these within the UK and in Europe.

[back to top]

Jane McGarry

Jane McGarry was born and educated in Salford. Since graduating from Sheffield University, Jane's career has taken her to many places. After working for a time in Dallas, Jane returned to the UK to begin a career in advice work. She started as a Welfare Rights Officer at Peterborough Citizens Advice Bureau then spent 4 years as the Benefits Training Consultant at the Chartered Institute of Housing. In 1994 Jane moved to Somerset to set up and run the Somerset Welfare Rights Unit. Back in Salford, Jane managed 3 of Manchester's Citizens Advice Bureaux until 2002. Jane is a highly experienced and sought after trainer, providing benefits and money advice training to local authorities and public bodies. More recently, Jane secured a contract to provide benefits advice to the Audit Commission's tenant inspectors and runs many specialist housing courses and conference sessions for LJM on the subjects of Welfare Benefits, Housing Benefits and Debt Counselling.

[back to top]

Barry Marlow

Barry has over 35 years experience in local authority and housing association management. Since 1996, Barry has become one of the UK’s most prominent and popular housing trainers.
A Member of the CIH and the Professional Speakers Association, Barry’s credentials include a dynamic and challenging perspective of public sector housing. Barry is a motivational and passionate public speaker often bringing audiences to life with his messages.
Barry’s passion for housing remains his biggest asset. The courses he delivers always have the key objectives of being challenging and enjoyable, allowing change to be created and developed by people with a natural enthusiasm for the role and the business.

[back to top]

Eileen McCallum

Eileen began working in housing at the age of 21. She began her housing career at Glasgow Council, working on the repairs desk and shortly afterwards became a Housing Officer. Over the next 13 years, Eileen worked in various roles including as the Repairs Service Manager for 16,000 homes in Springburn. In 1992, Eileen became a Housing Consultant and Trainer and currently designs and delivers many courses throughout Scotland. She specialises in Sheltered Housing, Repairs and a variety of aspects of Housing Law.

[back to top]

Janet Barnes

Janet has been delivering both in-house and external programmed training courses for social landlords for over 20 years. Janet offers many titles on subjects such as Welfare and Housing Benefits, Housing Debt as well as Communication and Presentation skills.

[back to top]

Gerard O’Dea

Gerard is a certified Personal Defence Readiness Coach, accredited with the National Federation for Personal Safety and holds a BTEC Advanced Award in Coaching for Physical Intervention, Breakaway and Self Defence, including aspects of the Law in relation to these. Gerard is an experienced trainer and personal safety adviser and has worked with housing organisations, social care, the NHS and other healthcare organisations who field lone workers. His popular training courses combine elements of physiology, decision-making, the law and real-world case examples to provide staff with practical knowledge and skills to manage the risks of aggression, fear and confrontation in the workplace.

[back to top]